These posts are about software for SMEs. They take practical questions from that work, such as digitising a process, choosing between an off-the-shelf product and a bespoke system, automating a repetitive task, and working out what AI changes. They are for owners who want the reasoning before they brief a project.
Browse the postsOver 30 years' experience between the founders.
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A small, senior team.
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The posts are in date order, newest first. Use the excerpt under each title to see what that post covers. Subjects include digitising, bespoke systems, automation, AI, and other questions about software for SMEs.
By Sigal Kellermann · 13 December 2024
Discover how AI-powered automation can help SMEs streamline workflows, reduce costs, improve customer service, and make smarter decisions. CM System Designs creates bespoke, scalable AI solutions tailored to your business goals, from task automation and intelligent reporting to sales and support tools.
By Sigal Kellermann · 13 April 2023
A bespoke CRM could be the answer if spreadsheets and inflexible off-the-shelf systems are slowing your business down. Discover how a custom-built CRM can streamline workflows, integrate with your existing tools, scale with your growth and improve efficiency while reducing long-term costs.
By Sigal Kellermann · 19 October 2022
Digital transformation can help SMEs reach new markets, improve efficiency, reduce costs and enhance their products and services. Learn how to assess your workflows, involve your team, start small and choose between off-the-shelf and bespoke solutions for sustainable growth.
By Chris Palmer · 21 September 2022
A small ClickUp-to-HubSpot integration that removed a manual task costing a little over £10,000 a year — with the honest arithmetic on costs, break-even and the Zapier alternative.
By Chris Palmer · 11 June 2020
How growing SMEs end up running on Frankenstein spreadsheets, the honest limits of off-the-shelf products, and what a "single point of truth" system actually looks like.
What could work better
in your business?
You don’t need a finished brief to start a conversation.
