Digitise
Get the business out of spreadsheets, inboxes and paper. One system, one version of the truth.
The practical automation guideBespoke software and workflow automation for SMEs
Move beyond spreadsheets, manual work and disconnected tools. The systems follow how your business works, and they can take practical AI once the records live in one place.
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In our clients’ words
CM System Designs is an exceptional software and web development company that truly stands out. From the moment we engaged with them, we were impressed by the professionalism and expertise of their staff.
Clutch.
5.0 / 5 · 9 client reviews on Clutch
Over 30 years' experience between the founders.
AI-native delivery today.
A small, senior team.
Direct access to the people building your system.
Digitise, then automate, then add AI.
Start with the process you run today. The system follows that process.
Explore what we buildAutomate
Workflows that run themselves: quotes, jobs, invoicing, reporting. This is the work the founders have done for over 30 years.
Bespoke software developmentBecome AI-ready
Once the workflows live in a system, AI can read the records and follow the rules.
Explore AI readinessWhat we build
Bespoke systems with one record of customers, jobs and invoices, and a workflow that moves each record to the next step.
Explore all servicesBespoke software development
Business management systems shaped around how you actually work.
Bespoke CRM systems
When the off-the-shelf pipeline does not fit how you sell.
System integration
Make the tools you already own talk to each other.
AI services
Practical AI inside your workflows, with a control layer you own.
Recent work
All case studies4 workflows — sales, marketing, consultation and enrolment — in one CRM
The College of Naturopathic Medicine — bespoke CRM for the full sales cycle
The College of Naturopathic Medicine
Bespoke CRM
Jobs, clients and assets managed securely, 24/7
Allware Systems — secure job management for an IT support company
Allware Systems
Bespoke Software Development
3 disconnected tools replaced by one booking system
PizzaExpress Live — booking management for flagship live music venues
PizzaExpress
Bespoke Software Development, System Integration
The founders
About usChris Palmer
Co-founder & Managing Director
Chris designs and builds business workflow systems, for SMEs and for larger clients including BT and Apple.
Sigal Kellermann
Co-founder & Director
Sigal is a software developer, business analyst and database specialist who builds web-based business management systems.
What could work better
in your business?
You don’t need a finished brief to start a conversation.