Tag: Customer experience

Does your business rely on legacy systems or spreadsheets?

Get our free white paper and learn how to improve your workflow. This white paper will help you understand the impact that using legacy systems (such as Excel spreadsheets & Access database) to control your business workflow may be having on your business and highlight how transferring these...

What can a digital strategy do for your business?

We live in a world of accelerating digital culture where data and information have become core business assets and your competition is only a click away. Current research states that bricks & mortar organisations that don't make the best use of technology are going to be left...

89% of companies compete mostly on customer experience

Customer experience is everything, nowadays you are only one click away from your competitors and thanks to social media, a bad customer experience can poison the well. A recent Gartner survey stated that in 2016, 89% of companies were expecting to compete mostly on the basis of customer...